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Troubleshooting

Voice tutoring isn't working

Permissions, device selection and what to try on a slow connection.

  1. 1Check that your browser has microphone permission for the app's domain.
  2. 2In the session menu, confirm the right input device is selected.
  3. 3If audio breaks up, switch on Low-bandwidth mode. It drops to an audio-only codec.
  4. 4On iOS, Safari requires you to tap the mic once per session before audio starts.

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