You can export or delete your data yourself, without emailing anyone.
- Account → Privacy → Export data produces a ZIP of lessons, notes and transcripts.
- Account → Privacy → Delete account removes your data within 30 days.
- Individual lessons can be deleted from the library at any time.
Deletion is permanent. Export first if you want to keep your boards.
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If not, email us the session ID from the lesson menu and we'll look at the exact session.